Day 2, Session 3 – Switch (Chip and Dan Heath)
Books “Made to Stick” and “Switch: How to Change When Change is Hard”
For effective change align the goals of the elephant and the rider. There must be an emotional appeal, convince that there is a reward for changing.
Look for what is working, find out why, and duplicate it.
Big problems are rarely solved by big solutions. They are solved by a series of small solutions. Big problem, small solution.
Shrink change in order to increase motivation. Okay, we get it: “Baby Steps”. Next…
In ministry, start small and do it well. If you can’t deal with the magnitude of your own plan, start thinking smaller.
Prepare people for the dip in the plan (Hope-Insight-Confidence)… called “The Valley of Insight”
People like Tiger Woods treat their talent as a muscle… growth mindset… which is why at the peak of his playing he decided to overhaul his swing.
We get stronger by pushing ourselves to failure. Good quote: “Failure may be an early warning sign for success.”
Man loses $10,000,000 on a company project, expects to get fired. Boss says, “Fire you? I just spent $10,000,000 educating you!”
Leaders should look at people’s situations to better understand their actions. It may not be a “people problem” at all. It may be a “situation problem”. Behavior is more influenced by situation than character.
This session provided the least value for me so far…
